Privacy Policy

PRIVACY POLICY

The Privacy Policy provides general information about the processing of personal data when you visit our website https://paragon-wine.mk/ and/or use any of our services through it. https://paragon-wine.mk/ collects only those personal data that are necessary to fulfill its legal tasks and authorizations.

Paragon-wine.mk/ takes all necessary technical and organizational measures to protect against unauthorized access and use of the personal data of its users and the entities for which it stores/processes data, in accordance with: legal regulations and by-laws relating to the protection of personal data, the Information Security Policy and other relevant acts.

Whose data do we collect

  • Users without and with a user profile on the website https://paragon-wine.mk/
    • Registration is not required to use this website. Registration is necessary only when completing the payment, and buyers are then required to enter the following data: name, surname, date of birth, e-mail address, username, and password. Optionally, buyers can also leave their phone number; this data is not mandatory, but it is recommended for the purpose of easier communication during delivery.
    • Paragon-wine.mk/ offers the option to recommend a certain product to a friend. If you decide to use this option, you will be asked to leave your friend’s name and their e-mail address. Your friend’s personal data will not be sold or shared with a third party, but they may receive information from us about new products, services, or promotions that we think are of mutual interest. Your friend can send an e-mail to be removed from this list.
    • If you decide to use the option to leave a comment, you should be aware that all personal data left there can be read by others. Paragon-wine.mk/ is not responsible for the privacy of personal data left in this way.
    • Paragon-wine.mk/ stores contact information, shipping address, and phone number of gift recipients in order to ensure timely delivery of the gift. This data is not sold, shared, or rented to other third parties, but may be used in the promotion of new products and services that we believe are of mutual interest. Gift recipients have the opportunity to opt out of receiving such e-mail messages from Paragon-wine.mk at any time.
  • Legal and natural persons in connection with the ordering and payment process;
    • During the payment process, Paragon-wine.mk requests the following data from the buyer: contact information and shipping address. This data is used for recording orders, for verifying that the buyer is of sufficient age prescribed by law for purchase, and for timely delivery.
    • At the time of payment by payment card, the buyer is redirected to a protected website of Stopanska Banka where they enter the payment card data necessary for the payment, with which Paragon-wine.mk does not dispose.
  • Persons who ask questions, request data and information, have complaints, compliments or other requests related to the scope of work of Paragon-wine.mk/

Categories of data processed

  • Data from website visits
    • When visiting the website, log records are created for each user (with or without a user profile) with the following data:
      • IP address;
      • The device from which the user accesses, type and model;
      • The operating system;
      • The type of browser, plugins, and version;
      • The pages visited on the Paragon-wine.mk website and the time spent using/passing each page;
      • URL of the page from which the user was transferred to the Paragon-wine.mk website and, in some cases, the terms used in an attempt to find the Paragon-wine.mk website
      • The language of the browser used;
      • Country;
      • Data parameters based on which the data search was performed;
  • Data that users voluntarily provide
    • Users who access the Paragon-wine.mk website can be divided into two categories: users with and without a user profile.
    • For users without a user profile, the IP address from which they access and use the general services offered by the Paragon-wine.mk website is recorded.
    • For users with a user profile, in addition to the IP address, data necessary to create the profile is recorded because they use services offered by Paragon-wine.mk that require appropriate authentication (confirmation of the user’s identity) and appropriate authorization (determination of rights – authorizations for use).

Purposes for which we collect data

We process your personal data in order to enable you to use our products and services online.

Your personal data will not be processed for any other purpose than the purpose for which they were collected.

Processing of your personal data for another purpose may only be carried out on the basis of your prior consent.

How we collect personal data

We collect personal data through various channels, including:

  • Using the Paragon-wine.mk website, through the centralized system for user profile management and all other information systems used for entries and distribution of data and information;
  • Through our e-mail available on the website, and
  • Other contact forms available on the website.

Retention period for collected data

The data we collect is stored in accordance with the law and the period necessary to achieve the purpose of processing and is determined in the (review) with deadlines for the retention of personal data by the Agency for Personal Data Protection (AZLP).

What are your rights?

Your rights regarding the processing of personal data are:

  • The right to be informed about the processing of personal data
  • The right to access personal data
  • The right to correction and deletion of personal data
  • The right to restrict the processing of personal data
  • The right to object

Change of the privacy policy

The Privacy Policy will be regularly amended and supplemented and harmonized appropriately with the changes that occur and possibly with legal amendments. For every change or addition, a visible notification will be posted on this internet page.

Protection against misuse

Paragon-wine.mk takes all prescribed technical and organizational measures to ensure confidentiality and protection during the processing of the personal data it possesses, in order to prevent unauthorized access, unauthorized disclosure, or possible misuse, using regular controls and the latest technological mechanisms and achievements in this area.

Data Protection Officer – Elena Dimovska